Work with me
AI adoption that leads somewhere.
Trying a new AI tool is easy. Making it useful in your business takes more work. Your team needs to know what information it can use, who checks the result, and what happens when it gets something wrong.
I help your team put useful tools to work, then improve the processes around them.
Start with what you have
We review the tools your team already uses, including relevant built-in features, access, and any AI tools you are considering. The right answer may be a feature you already pay for, a different way of using an existing tool, or a small amount of custom work. We do not need to decide that before we understand the job.
Adoption is more than turning a feature on. We work through representative tasks, establish where information comes from, decide who reviews the result, and help people build confidence using it.
Pick a process and make it work
We choose a recurring process with an owner and a result the team cares about. I ask for examples of the work, including cases that needed follow-up or went back for correction. Those examples help us understand the handoffs and agree what the first implementation should cover.
We compare the result with the current process. Depending on the work, that might mean looking at elapsed time, staff effort, corrections, or cases that needed an extra handoff. People keep the decisions and approvals appropriate to their role.
Build a foundation for the next improvement
As people use the workflow, we can see what information was missing, which exceptions came up, and what a reviewer changed. With your agreement, we decide which details are worth keeping and how they can help us evaluate the process.
That foundation can make the next workflow easier to assess and improve. It does not guarantee that the next process will be quick or that every record will be useful. We look at the evidence and scope the next piece of work before committing to it.
Keep the advantage moving
AI products will continue to change. A feature that needs custom work today may be available in a product you already use later. When that happens, we can reassess rather than maintain custom work for its own sake.
Better tools are useful. Better tools with the current knowledge of your own business can do more. I want your team to be able to keep finding and making useful improvements after the first project.
How we work together
We agree on an initial scope, the people involved, the information needed, and how we will judge the result. Your team provides the business context and makes the decisions. I help with the technical work, training, and evaluation. Any later work, ongoing support, or product usage is agreed separately.